What is knowledge management?
Some definitions

Hari Srinivas
Concept Note Series E-081. May 2015.

 Unfortunately, there's no universal definition of KM, just as there's no agreement as to what constitutes knowledge in the first place. For this reason, it's best to think of KM in the broadest context. Succinctly put, KM is the process through which organizations generate value from their intellectual and knowledge-based assets. Most often, generating value from such assets involves sharing them among employees, departments and even with other companies in an effort to devise best practices. It's important to note that the definition says nothing about technology; while KM is often facilitated by IT, technology by itself is not KM.
Source: CIO Magazine

 The act of making tacit knowledge explicit. Tacit knowledge is the knowledge we each carry in our heads about how to do things, who to call and the lessons learned through experience. Making it explicit is recording in some media that allows another person to use it. The media can be a complex computer database or a piece of paper tacked over the water cooler. There are as many definitions of knowledge management (KM) as there are ways to use it.
Source: http://www.moviemaven.com/technical/definitions/gloslist.htm

 Knowledge management is concerned with organizing knowledge repositories (data bases etc.) so as to allow for easy retrieval and exchange of the information stored therein. Important concepts in knowledge management include domains, i. e. fields of related concepts and terms, and ontologies, i. e. structures (typically hierarchies or networks) of interrelated terms for things, concepts, relationships, etc. in a given domain.
Source: Felix Weigel

 A relatively new concept in which an enterprise consciously gathers and shares its knowledge to further its goals. Some components of knowledge management include data mining and data warehousing (Data Mining: The analysis of data for relationships that have not previously been discovered. For example, the revenues for a particular entrée in a restaurant could, if related to other menu-item data, reveal a correlation between the purchase of a particular dessert with that menu-item. Data Warehouse: A centralized repository of operations and transaction information that is captured from diverse sources and is typically housed on a large-scale server).
Source: Hospitality Technology - Buyers' Guide

 Knowledge is a fluid mix of contextual information, values, experiences and r. For an organisation this resides within employees (human capital) and represents a source of creativity, innovation and adaptability to change. Knowledge management is an explicit system to use this capital.
Source: Article 13 Co.

 Knowledge Management is the process of capturing value, knowledge and understanding of corporate information, using IT systems, in order to maintain, re-use and re-deploy that knowledge.
Source: OIC Document Management

 A streamlined approach at improving knowledge sharing across the entire organization. Accessibility of information, documents, best practice methodologies, templates, libraries, and other pertinent information. Hierarchical views of the entire organization, knowledge repositories, company policies, corporate handbook and collaboration
Source: Tenrox PSA

 Knowledge Management is the systematic process of finding, selecting, organizing, distilling and presenting information in a way that improves an employee's comprehension in a specific area of interest.
Source: Knowledge Management Server

 Knowledge Management - Information or data management with the additional practice of capturing the tacit experience of the individual to be shared, used and built upon by the organization leading to increased productivity (Tacit Knowledge - Innovation, creation of new knowledge often comes from collaboration and interaction with experts. These are some of the many ways to create a culture where there is greater collaboration, team work and sharing of ideas.).
Source: KMTool Community

 Knowledge Map - Mapping the expertise of an organization is valuable for several reasons. Easy access to a map of expertise of the organization can connect people when they need guidance resulting in quicker response rates, reduction of re-invention of the wheel, increased employee satisfaction and more. Maps can be used then to pull people in to assist on current projects or for offering training to employees who have existing good basic skills to equip them with additional skills the organization will need for future projects. Considerations include: skills, expertise, experience, and location.
Source: KMTool Community

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 Hari Srinivas - hsrinivas@gdrc.org
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