An NGO for NGOs
|Case Study Series E-105. June 2016.|
on-governmental organizations (NGOs), in various forms and definitions, have been filling the gaps in delivery of public services by governments, particularly in developing countries. Targeting basic needs of low-income households, NGOs have implemented programmes on a wide variety of themes, including housing, education, health, and skill development.
Box 1: Estimates of Number of NGOs
World Bank, Economist
But the NGO sector has been growing exponentially over the last few decades. This is evident in the increase in number of NGOs, in organizational size, in level of functioning, in themes, in target types etc. As a result of this expansion, focus has shifted to the shortcomings and problems faced by NGOs themselves, and to find ways and means to overcome them.
Figure 1:NGO's "gap^filling" Role in Development
As more and more groups of people decide to set up NGOs, they have begun to face a twin dilemma: (a) building capacity and skills internally, and (b) ensuring and enabling trust and accountability externally.
Recognizing these dilemma, and of the importance of NGOs themselves, donor agencies and governments have begun to set up networking and support centers in order to assist NGOs overcome their shortcomings and provide better services to the communities they work in. Such centers are being set up in both OECD and developing countries to assist NGOs working in the respective countries.
The observations presented here are based on examples from such centers set up in Japan for Japanese NGOs. A number of these centers, set up in the prefectures of Hyogo, Osaka, Tokyo, Kyushu and other prefectures were surveyed to distill the key points presented below. The lessons learnt have implications for other countries as well, particularly for NGOs in developing countries.
Internationally, bilateral, international and UN agencies have also assisted NGOs better understand how they work, and how NGOs can assist them in their programmes. Such 'NGO liaison offices' help NGOs to network with each other, play a more significant role in global affairs, and at global levels.
Box 2: "Major Groups" in the United Nations
Besides national governments, the UN works with a number of other stakeholders collectively called "Major Groups". Major Groups in the UN include:
UN Commission on Sustainable Development
1. Why Networking?
Why have such centers focused on the need for NGO networking? It is essentially to provide NGOs with a variety of up-to-date and pertinent information. Networking activities support the NGO's own activities, and facilitates linkages with other organizations in other sectors, including government agencies.
Networking also assists NGOs in administrative, financial and legal problems that they may have. Ultimately, networking enable NGOs to develop more effective and innovative programmes and projects.
Figure 2: Position of NGO Networking and Support Centers
2. What are the shortcomings addressed by the Centers?
Networking resources and opportunities address key shortcomings in NGOs. For example, some NGOs do not know the procedures to carry out activities on a particular theme or in a particular country. Many are not aware what other NGOs and aid agencies are doing in the same field or country.
As outlined in Figure 3, NGOs face a number of internal and external challenges in their operations.
Figure 3: Internal and External Challenges in NGO Operations
Despite a keen willingness to work and having the resources to do so, some NGOs are simply not aware of the key areas of priority for action that they need to focus on, and need assistance in this matter. NGOs have also expressed the need for opportunities in networking and cooperative activities with other NGOs, which are lacking at present.
3. How does a NGO Support Center help?
In order to address the needs and shortcomings mentioned above, NGO networking and support centers undertake a number of actions to support NGO activities. These can be broadly categorized into three types, (1) education and awareness, (2) research and assessment, and (3) practice and action.
Figure 4: Three Types of Support for NGOs
Examples of activities of such support centers include:
While most of the NGO networking and support centers have been set up by local and sub-national governments, quite a few have been set up by NGOs themselves for boarder purposes such as building credibility and trust with the civil society.
There is also an increasing trend of NGOs being set up for the express purpose of helping other NGOs to be set up and carry out their work. These include, for example, NGOs that help other NGOs to:
The setting up of networking and support centers for NGOs as a public service have first and foremost highlighted and acknowledged the importance of NGOs in societal development. They have also helped NGOs (a) internally, to be more efficient and effective in their programmes and projects, and (b) externally, to benefit from better access to various resources and collective sharing of programme outcomes.
By providing services to NGOs collectively, such centers have also helped save costs for NGOs (for example, in providing meeting spaces for seminars/conferences) and increased the publicity they have received for their projects (for example, by including NGO project info in the center's newsletters or websites).