Supporting structures for lending officers

     Fundusz Mikro has put in place an excellent supporting system that enables its loan officers to reach their clients in an effective and sustainable manner. The essential constituents of this system are as follows:

Support from boss Decision-making power from clear authorisation system Knowledge and experience Clear loan appraisal priorities Clear loan terms and conditions and loan procedures Easy interpretation of corporate guidelines Support from 'back office' Well organized management structure Office facilities Salary and banus system Empowerment and responsibility from loan recomendation role

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Source:

Fundusz Mikro presentation during the "Eastern Europe Regional Microcredit Meeting" in Sofia 10-12April 1997

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Hari Srinivas - hsrinivas@gdrc.org
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