Knowledge Gaps

Organizational 'knowledge gaps' that have to be filled in ...

Effective knowledge management involves:

  • connecting people with other knowledgeable people and with the knowledge that can enhance their work; 
  • encapsulating the tacit knowledge, making it easier to transfer;
  • identifying knowledge gaps; and
  • implementing tools such as navigational tools, knowledge bases, filters, and groupware to enhance knowledge sharing.

What is the result?

  • Improved decision-making.
  • Retention of corporate memory. 
  • Increased innovation. 
  • Support for the conversion of information into knowledge. 

Source: Information Management & Economics, Inc.
http://home.istar.ca/~ime/knowledge.htm

 Hari Srinivas - hsrinivas@gdrc.org
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