Urban E-Governance
Defining E-Governance

1. Electronic Governance is the application of Information and Communication Technologies (ICTs) for delivering government services through integration of various stand-alone systems between Government-to-Citizens (G2C), Government-to-Business (G2B), and Government-to-Government(G2G) services. It is often linked with back office processes and interactions within the entire government framework. Through e-Governance, the government services are made available to the citizens in a convenient, efficient, and transparent manner.

2. The use of emerging information and communication technologies (ICTs) to facilitate the processes of government and public administration. It is about providing citizens with the ability to choose the manner in which they wish to interact with their governments. And it is about the choices governments make about how ICTs will be deployed to support citizen choices.

3. It is the application of information and communication technology for delivering government services, exchange of information and transactions.

4. Communication by electronic means to place power in the hands of citizens to determine what laws need to be made and how these laws should be written.

5. The use of ICTs to support citizen services, government administration, democratic processes, and relationships among citizens, civil society, the private sector, and the state.

6. E-Governance is defined as that stage of e-government that inculcates digital democracy, online citizen participation, and online public discussion along with the aspects of online public service delivery.

7. It means 'electronic governance' which has evolved as an information-age model of governance that seeks to realize processes and structures for harnessing the potentialities of ICTs at various levels of government and the public sector and beyond for the purpose of enhancing good governance.

8. It is the application of information communication technology for delivering institution services, exchange of information, communication transactions, integration of various stand-alone systems between government to citizen.

9. Governance (the exercise of political authority and the use of institutional resources to manage society's problems and affairs) of information and communication technologies and their use.

10. It is the technology to deliver organization services electronically, transaction processes, and the transformation of e-governance service services. The university community is the central focus of service delivery. The service is delivered through a single online point of access.

11. It is "the application of electronic means in (1) the interaction between government and citizens and government and businesses, as well as (2) in internal government operations to simplify and improve democratic, government and business aspects of Governance" (Backus, 2001)

12. The use of ICTs such as the internet and mobile phone as a platform for exchanging information, providing services and transacting with citizens, businesses, and other arms of government.

13. ICT-enabled management of an SES whose domain is limited to a national/federal one, including e-government as one component, and not necessarily including the executive (strategic) management.

14. An approach that differs from e-Government through greater citizen involvement. Citizens are not only recipients of electronic public services but are directly involved in decision-making processes. Citizens shape public administration themselves thanks to information and communication technologies.

15. Refers to the use of ICTs by government, civil society, and political institutions to engage citizens in political processes and to the promote greater participation of citizens in the public sphere.

16. e-Governance is the public sector's use of the most innovative information and communication technologies, like the Internet, in order to deliver citizens with improved services, reliable information and greater knowledge in order to facilitate access to the governing process and encourage deeper participation (UNESCO). It is a generic term that refers to any government functions or processes that are carried out in digital form over the Internet. Local, state and federal governments essentially set up central websites from which the public (both private citizens and businesses) can find public information, download government forms and contact government representatives.

17. Governance in electronic environment that comprises functions, processes, practices, and actions through digital means.

18. It is a network of organizations to include government, non-profit, and private-sector entities; in e-governance there are no distinct boundaries

19. E-Governance is a network of organizations to include government, nonprofit, and private-sector entities

20. Conceptual study of utilizing digital technologies in governance at all levels.

21. Application of Information and Communication Technology for delivering government services, exchange of information, communication transactions, integration of various stand-alone systems and services between government to citizens (G2C), government to business (G2B).

22. Refers to a government's inventiveness to electronically govern areas under its jurisdiction.

23. A concept and emerging practice, seeking to realise processes and structures for harnessing the potentialities of information and communication technologies at various levels of government and the public sector and beyond, for the purposes of enhancing good governance.

24. A dynamic process enhancing interactions between citizens, consumers, public administration, private sector, and third sector. It applies electronic means to foster such interaction between these actors.

25. In the public sector context governance refers to coordination, interaction, and institutional arrangements which are needed to pursue collective interest in policy-making, development and service processes in the context of nonhierarchically organized stakeholder relations. Electronic governance or e-governance is technologically mediated communication, coordination, and interaction in governance processes.

26. Application of digital technology for the purpose of efficient, effective, and responsive public governance.

27. Is the application of Information Technology to the process of government functioning in order to bring about simple, moral, accountable, responsive, and transparent (SMART) governance.

28. The public sector's use of ICTs with the aim of improving information and service delivery, encouraging citizen participation in the decision-making process and making government more accountable, transparent, and effective.

29. Information and Communication Technology (ICT) that empowers the Government, its employees and citizens including women and weaker sections of society.

30. Governance refers to the exercise of political, economic and administrative authority in the management of a country's affairs, including citizens' articulation of their interests and exercise of their legal rights and obligations. E-governance may be understood as the performance of this governance via the electronic medium in order to facilitate an efficient, speedy and transparent process of disseminating information to the public, and other agencies, and for performing government administration activities. E-governance is generally considered as a wider concept than e-government, since it can bring about a change in the way how citizens relate to governments and to each other.

31. E-Governance is a network of organizations to include government, nonprofit, and private-sector entities.

Source: IGI Global

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