E-governance, or electronic governance, refers to the use of information and communication technologies (ICTs) and digital tools to transform and improve the processes of governance and public administration. It encompasses the application of digital technologies to enhance the delivery of government services, increase transparency, promote citizen participation, and streamline administrative processes.
E-governance involves leveraging digital platforms, such as websites, portals, mobile applications, and online databases, to enable efficient communication, interaction, and collaboration between governments, citizens, businesses, and other stakeholders. It encompasses various aspects of governance, including policy formulation, service delivery, public information dissemination, decision-making processes, and citizen engagement ... more
Highlights
of GDRC
Research
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E-governance goes beyond just the use of ICTs and includes the effective utilization of digital platforms, data-driven decision-making, citizen participation, and transparent processes to enhance government efficiency, service delivery, and democratic governance
Electronic governance is crucial for urban governance as it enables efficient and transparent administration, seamless delivery of public services, and effective engagement with citizens through digital platforms, ultimately enhancing the overall functioning and responsiveness of cities.
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